GOOD BAD DESIGN

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Nikon Support & Downloads

Good or Bad: ☆

While the rest of the known universe talks about the iPad, naturally I decide to cover the Support & Downloads page on the Nikon Europe website.

My father was given a digital camera for Christmas this year. Using screen sharing over Skype (very good btw), we plugged it in, got iPhoto going (perfect for my father if not for everyone else), imported, printed and emailed.

But during all this I wanted to have a look at the manual. See what he was seeing. So naturally I went to get it from the Nikon website. And got this:

nikon_home

You probably can’t see too much detail with that image. It’s the text in the grey box on the bottom right that we’re interested in:

nikon_register

I simply do not understand this. What copyright infringement? What are they trying to control here? I understand that Nikon want to try to get every owner of a Nikon product to hand over their personal details but barriers like this are simply that – barriers to a continued dialogue with their consumers.

This makes Nikon look nervous.

Category: Bad, Service

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What’s GOOD BAD DESIGN?

We come across things every day that we think are great. Work in the way we want, look super, feel right...that sort of thing.

We also come across things every day that don't quite work the way we would like.

These aren't necessarily massive things. But they tend to be the things that make people buy something again or try something different. They can be the difference between profit and loss.

Work Profiles

What Am I Up To?

I, Daniel Lewington, live in London again and work at Apsmart. I spent last year in Hamburg with my partner, learning German and working at SinnerSchrader. It was great but then the Apsmart thing came up and I couldn't turn it down.

Great decision.

And before Germany, I'd been living in London (about 15 years) working for a number product/service/interaction/online design agencies. There's more information on the other pages.

Or you can look at my LinkedIn and/or Xing profiles.

When not working travel, play football, cycle, swim and see friends. Life stuff.

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Polite of Cameron to send congrats Obama. Wonder if that was the result he was hoping for?

Wednesday 4:01

Must not enjoy footage of Republicans crying. Can't help wondering if they display the same sorrow with regard to social inequality.

Wednesday 3:51

Got a few new followers after Creative Mornings. Thanks for coming along. Hope it was worth it. If not, at least there were croissants.

Sunday 10:58

Bookmarked a link: None

Sunday 6:54